Weflow vs Nektar vs Backstory

All three capture email and calendar activity into Salesforce. Nektar is a background data service with no rep interface that also feeds Snowflake, and it leaves calls, forecasting and dashboards to other tools. Backstory, formerly People.ai, adds web apps, Slack, deal summaries and Salesforce-only forecasting on top of its capture. Weflow adds call recording, AI Field Updates and forecasting with an AI projection, in one platform.

Neither does. Nektar reads attendance and, where available, transcripts that Zoom, Teams and Google Meet already hold. Backstory reads recordings and transcripts from Zoom, Teams, Meet, Webex and Gong, from the day each integration is switched on. Weflow records with its notetaker, its desktop app and its iOS and Android apps, transcribes 96 languages and writes the transcript into Salesforce.

Yes. Activity & Contact Capture at $19, Conversation Intelligence at $39 and Deal Intelligence & Forecasting at $39 per user per month cover capture, recording and forecasting, and the full platform is $79. Weflow imports your existing recording library at no extra cost, typically in 1–2 weeks, and forecast calls submitted in Clari import from Clari's API or a CSV.

In Weflow, yes, from the inbox: the Outlook add-in and Chrome extension show which records an email will log to, and a re-map applies to the whole thread. Nektar has no rep interface at all; reps fix a match by editing the record in Salesforce, which Nektar learns from. Backstory reps review and re-map activity in its web app, and the correction reaches Salesforce within 24 hours.

Weflow creates missing contacts from email recipients under admin rules and adds an Opportunity Contact Role when it logs an email. Nektar creates contacts under the matching account in both packages, but contact roles only in its higher Harvest package, and it can create a duplicate it later merges. Backstory creates contacts for accounts the user owns and adds contact roles once one already exists.

Nektar typically takes about an hour when the people on an email or meeting already exist in Salesforce, up to 9 hours at worst, and about 2 hours, up to 18, when it first has to create the contacts. Backstory shows activity in its own app within two hours and syncs it to the CRM within one business day. Weflow captures email and meetings server-side with no rep action and logs them as native Salesforce records, and edits made in Weflow write back to Salesforce in real time.

Weflow's Compatibility Mode skips emails Outreach, Salesloft, Apollo or Clay already logged. Nektar removes the overlap with Salesloft and Outreach and sits beside Gong when Gong only records calls, but creates duplicates when Gong Engage also syncs activity. Backstory deduplicates against Outreach, Salesloft and SendBloom through a shared Message-ID.

Neither Nektar nor Backstory publishes a price. Nektar quotes its Bloom and Harvest packages per user with volume tiers and no platform fee, sells only to organisations with 50 or more Salesforce seats, and charges $8 per user for every month of backfilled history. Backstory charges a platform fee per connected person plus AI answers. Weflow costs $19 to $79 per user per month, with no platform fee.

Weflow hosts in Frankfurt, New York or Sydney, matched to your Salesforce region with an EU or UK override, and keeps zero AI data retention. Nektar hosts on AWS in the United States, keeps captured data for 90 days by default, and receives EU data under Standard Contractual Clauses. Backstory hosts on AWS in the United States, with US-West for disaster recovery.